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Job Description

1. Be the primary point of contact and build a long-term relationship with the customers.
2. Help customers through email, telephone, online presentations, screen sharing, and face-to-face meetings.
3. Developing trust-fund relations with primary accounts, customer interests, and executive sponsors.
4. Make sure our delivery of the solution is punctual and successful according to the needs and goals of the customers.
5. Responsible for maintaining current client satisfaction and providing extraordinary client services every day.
6. Monitor and analyze the use of our products by customers.
7. Responsible for working with the Sales team to acquire and integrate new clients and develop existing client relationships.
8. Communicating with clients to understand their needs and explain the value of the product.
9. Build relationships with clients based on trust and respect.
10. Collaborate with the internal department to facilitate client fulfillment.

Minimum Qualification

1. Building a relationship with all the clients and candidate clients must have at least a Diploma / Bachelor degree, Computer Science / IT Field.
2. New graduates are welcome to apply.
3. Excellent communication skills.
4. Orienting on targets and able to work with deadlines.
5. Have knowledge of 3 Dolphins products including Chatbot, Omni Channel, and Whatsapp Broadcast.
6. Set a target and a sales strategy.
7. To provide a high quality service to the client.
8. Follow up and monitor the needs of the client.

Those interested in applying immediately on April 15th, 2026, on the official website PT INMOTION INOVATION TEKNOLOGY